Right of withdrawal & withdrawal form
Instructions on cancellation
Right of withdrawal
You have the right to cancel this contract within 100 days without giving a reason.
The cancellation period is 100 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
In order to exercise your right of withdrawal, you must give us (Bellfor - A brand of Marsapet GmbH, Gewerbepark Ordendorf 22, 53913 Swisttal, Germany, firstname.lastname@example.org, phone: 02255 9573998) by means of a clear statement (e.g. one by post letter, fax or e-mail) informing you of your decision to cancel this contract. You can use the attached model withdrawal form, but this is not mandatory.
You can also electronically fill out and submit the withdrawal form or another clear declaration on our website. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).
To meet the cancellation deadline, it is sufficient for you to send your cancellation request before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, we will repay all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) immediately and at the latest within 14 days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than 100 days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of 100 days. You bear the immediate costs of returning the goods, which can normally be returned by post. We bear the costs of returning the goods, which, due to their nature, cannot normally be returned by post. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functioning of the goods.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- The Zoo Expert - A brand of Marsapet GmbH, Gewerbepark Ordendorf 22, 53913 Swisttal, email@example.com, Germany
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only for notification on paper)
(*) Delete where inapplicable.